SHIPPING & RETURNS

Due to Covid-19 we will not take back any used or open items for return. We apologize for the inconvenience.

SHIPPING POLICY

Beauty Nut offers FREE standard shipping on all orders over $75 (excluding taxes). Remote areas not included.

Expedited Shipping (Orders $ 75 and over) Expedited Shipping (Orders under $75)
FREE* $9.99
All Provinces (Remote Areas excluded)

 All orders are processed and shipped within 1-2 business days with Canada Post expedited service. FREE complimentary samples are included in all orders. You will receive an e-mail notification with your tracking number once your order is shipped. Beauty Nut does not ship to PO boxes. All orders ship Monday - Friday, excluding federal holidays within Canada.

Domestic Shipping

 Beauty Nut ships to all provinces including remote areas.

*Free shipping excludes the following remote areas: the North West Territories, Nunavut, Prince Edward Island, Yukon. Orders coming from these remote areas are subject to a flat shipping rate of $14.99. Expected delivery time for domestic orders is between 3-5 business days depending on the province. All domestic orders weighing upward of 3kg will incur a flat shipping fee of $20.

International Shipping

 All international orders will be processed and shipped within 1-2 business days with Canada Post. Please note, that the customer is responsible for all taxes, duties and brokerage fees upon import if applicable. Expected delivery time for international orders is between 5-10 business days depending on the country.
International Shipping Rate Table
Country Under $75 $75 and Over
USA $9.99 FREE
USA Remote (Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific) $12.99
Europe $25.00
South America $20.00
Asia $35.00
RETURN AND EXCHANGE POLICY
Returns
 

If you are not satisfied with your purchase, please follow our return policy to proceed with your return. Beauty Nut will accept returns within 30 days of receiving the product. All returns will be inspected and approved by Beauty Nut at their discretion. Please make sure you follow the guidelines below:

 

  • All merchandise must be returned unopened and unused.
  • All returned merchandise must be in their original condition and packaging.
  • Include your order number and reason for return.
  • Returns must be received by Beauty Nut within 15 days of receiving the merchandise for a refund minus the shipping cost*.
  • Returns received after 15 days and within 30 days will received an online credit in the form of a discount code after the return is approved and processed.
  • After 30 days, returns will not be accepted.

 

Once approved, the funds will be credited back to your original method of payment within 5 business days. Please allow an additional 10-15 business day for your banking institution to process and display the refund on your statement. The customer is responsible for the cost of returning the merchandise back to Beauty Nut. For more information, please contact Beauty Nut customer service at info@beautynut.com.

Return Address:

 

Beauty Nut

800 Arrow Rd, Suite 11-2A

Toronto, ON M9M 2Z8

CANADA 

 

*All shipping cost are non-refundable.
 Exchanges:
 

Beauty Nut is unable to offer exchanges; however, you can refer to our return policy if you are not happy with your purchase, to return the product. Please make sure you follow the return guidelines. Once your return is approved, you will be notified by email, and the funds will be credited back to your original method of payment.

 Defective Merchandise:
 

Merchandise suspected to be defective will be investigated by a Beauty Nut representative. Please email info@beautynut.com for assistance.

 

We are always happy to help. Feel free to reach out to our Customer Service Team if you have any questions or concerns regarding our products or policies at 416.479.7724 or via email at info@beautynut.com.

 

Your Beauty Nut Team